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  • Terms of Use

    Welcome to dolltodoll.com (the ‘Site’), an online store and information site for beauty and makeup products operated by Doll To Doll Cosmetics LLP (‘Doll To Doll’, ‘we’, ‘us’, or ‘our’) incorporated under the laws of Singapore. Company number: T12LL1021F.

    Please review the following Terms of Use that govern the legal relationship between the user of the website (you) and Doll To Doll (us). Your use of the site constitutes your unconditional agreement to follow and be bound by these Terms of Use.

    PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY. BY ACCESSING THIS WEBSITE (‘SITE’), PURCHASING OUR PRODUCTS, OR USING THE SERVICES YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE, YOU MAY NOT USE THIS SITE.

    Your Account Obligations
    In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the “Account Information”) and (b) maintain and promptly update the Account Information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site.

    Privacy Policy
    Doll To Doll protects customers information according to the Privacy Policy on this Site. We will pass on personal user and customer information to a third party only to the extent necessary to process the order. Any personal data will be strictly confidential.

    Please review our Privacy Policy to understand our practices.

    Copyright
    All Site materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, audio and video clips, selection and arrangement thereof, and written and other materials that are part of this Site (collectively, the “Contents”) are property of Doll To Doll, or its respective content providers. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Doll To Doll. Doll To Doll disclaims any proprietary interest in trademarks, service marks and trade names other than its own. No use of these marks may be made without the prior written authorization of Doll To Doll, except as necessary to accurately identify the products or services of Doll To Doll.

    Doll To Doll and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Doll To Doll’s or any third party’s intellectual property rights.

    You may view this site and its contents using your web browser and you may electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

    You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.

    Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.

    Trademarks
    The Doll To Doll names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Doll To Doll. All other trademarks, service marks, and trade names contained in the Site are the properties of the respective owners.

    Information on the website
    Dolltodoll.com reserves the right to update or modify these Terms of Use on a going-forward basis without prior notice to the Customer. We encourage you to review the Site and these terms periodically for any updates or changes. Your continued access or use of the Site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes.

    Use of Cookies
    Cookies are small pieces of information that your browser stores on your computer hard drive.
    We use cookies to provide you site usage information as well as to assist us to improve and develop the products and services we offer. Our cookies do not contain any personal identifiable information.
    If you disable cookies on your web browser, you may not be able to fully experience all features of the Doll To Doll web page.

    Orders
    All orders are subject to acceptance and availability, and items in your shopping basket are not reserved. Acceptance of your order and completion of the contract between you and Doll To Doll will be completed when we email you to confirm the goods have been sent out. Orders placed but not paid will be cancelled after 4 hours.

    In the unusual circumstances when that we are unable to obtain authorization for payment, or that the item ordered is out of stock or does not fulfill our quality control standards and is withdrawn, we reserve the right not to accept your order.

    When you place an Order, we may confirm your payment information and shipping address by sending an email to the email address you have provided and/or calling you to verify your Order. Your placement of an Order through our Site is an offer to purchase the item(s) ordered and we may accept your Order by processing your payment and shipping the item(s). For any reason, we may decline to accept your Order or any part of your Order.

    If we decline to accept your Order, we will attempt to notify you at the email address you provided. All item(s) will be deemed accepted by you upon shipment, and title to the and risk of loss passes to you when Doll To Doll provides the item(s) to a common carrier. You must have an Account to track your Order,

    Pricing
    All Singapore and international orders are billed in Singapore dollars (SGD). You may use the currency conversion function to view the item price in a currency convenient for you. Please note that the exchange rates used are for reference only.

    If you are a customer whose Paypal or credit/debit card is not denominated in SGD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer or PayPal processes the transaction.

    All prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total purchase price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

    While Doll To Doll makes every effort to update the information contained on this website, typographical errors regarding price or any other matter may occur. We reserve the right at any time to revise the price of goods and other information without prior notice.

    Payment Methods
    To pay for an order, you will need to provide Doll To Doll with the information necessary to process an Order from you, including your shipping address and the billing information requested on the Site to pay for such order.

    Payment can be made by PayPal, all credit cards accepted by Paypal, and internet banking. You confirm that the credit/debit card or paypal account that is being used is yours or that you have been specifically authorized by the owner to use it.

    All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

    All goods must be paid for before shipping. The risk of damage and loss passes with the handing over of the products to you. Until such time as we receive full payment by you ownership of the products remains vested in us.

    Quantity Limits
    Dolltodoll.com reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Please note that certain orders constitute improper use of dolltodoll.com and its services. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at our sole discretion.

    All sales of products by dolltodoll.com are limited to personal use and may not, without the express prior written approval of dolltodoll.com, be made in conjunction with any resale or commercial use. We reserve the right to limit quantities to normal retail purchases.

    For wholesale enquiries, email us at [email protected].

    International Orders
    We accept international orders; shipping and handling cost will be reflected in your checkout page. If you are a customer whose Paypal or credit/debit card is not denominated in SGD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer or PayPal processes the transaction.
    Please note that some items cannot be shipped to international addresses.

    If there are customs fees and VAT, they must be paid by you when the package reaches your destination country. Dolltodoll.com is not responsible for any sales taxes, VAT, customs duties or other taxes charged by your customs department. These charges are your responsibility and will vary from country to country.

    We cannot determine these fees in advance. We recommend that you check with your local customs office or post office for details on how these charges are assessed and applied. Please note that if your order has reached your country of destination and it is returned to us as Unclaimed or Refused due to VAT or customs fees imposed by your country, it can often take up to 6 months for us to receive, and we must receive the order back before we can issue you a refund.

    The value of your package will be declared for the full order amount. Doll To Doll is NOT responsible for any additional fees charged by the postal service and/or customs upon arrival.

    Color Information
    While every effort is made to display the accuracy of color swatches shown on this website, the actual colors you see will depend upon your computer or device you are using to view the website. We cannot guarantee that your monitor will accurately portray the actual colors of the products.

    While we strive to obtain accurate product information, we cannot guarantee or ensure the accuracy, completeness or timeliness of any product information. We recommend that you do not solely rely on the information presented on this website and that you always read labels, warnings, and directions and other information provided with the product before using or consuming a product.

    User Comments, Feedback, Postcards and Other Submissions
    All comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered to dolltodoll.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain dolltodoll.com’s property.

    You may post or submit reviews of products or services, comments, suggestions, or other material (“Submissions”) as long as the content of your Submission is not unlawful, threatening, abusive, spiteful, defamatory, invasive of privacy, obscene, profane, sexually explicit, fraudulent or otherwise objectionable or injurious to third parties (including, but not limited to, any content that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate applicable law).

    Review contents reflect the views and opinions of individual participants only and not those of Doll To Doll or its associated companies. Dolltodoll.com reserves the right to delete any reviews it believes are unsuitable in content. Doll To Doll bears no responsibility for accuracy of participant comments and will bear no legal liability for reviews.